We are here to help you, here are a few of our Frequently Asked Questions
What are your operating hours?
Davids Transportation runs 24 Hours per day. We provide services based on client needs and will make every effort to fulfill all transportation request as they are received.
I just realized I forgot to book my transportation request?
Although Davids Transportation operates 24 Hours per day, we are NOT an On-Demand Transportation. Any requests for Charter, Airport or other transportation received under 6 hours of time needed will be accommodated as a driver can be found.
Do you match rates of other transportation providers?
Of course we do, just so long as the provider is a City Permitted Taxi, Limo, Shuttle or is permitted through the US DOT. We will not match the below market rates charged by any ride sharing such as Uber and Lyft.
I was charged a “Cleaning Fee”, What’s up with that?
If you are charged a fee above that of the actual transportation charge such as a “Cleaning Fee”, unfortunately is charged as a result of vomit, or other excessive trash and rubbish that was left behind in one of our vehicles. Our costs to clean up such things as vomit is rather costly and therefore those costs are pass on to the client.
How is Davids Transportation different then a taxi, Uber or Lyft?
The transportation industry is a complex arena that encompasses a variety of authorities in which passengers can be transported.
Taxi’s are most generally permitted by a local city or regional transportation board to operate within a defined geographical area and must possess a current permit to legally pick up passengers within that area at set regulated rates overseen by the local city or regional transportation board. Taxi Driver’s MUST pass a criminal background check and meet other defined requirements to legally pick up passengers on a for hire basis.
Uber/Lyft as of August 28, 2017 are regulated on a state level which allows them to operate anywhere within the state (Intrastate Authority), in which the vehicle in which they are operating is registered and legally can only pick up ride share riders in that state. They can cross state line to drop off riders, but from a legal stand point can not pick up riders in a state in which they do not have registration or do not meet the insurance requirements of that state. Uber/Lyft Driver’s meet very minimal requirements to operate, basically a drivers license, a automobile and personal liability insurance.
Federal Motor Carriers carry an “Authority” to operate and must meet Federal Requirements to carry passengers. Federal Motor Carriers may operate anywhere within the Continental United States, within any State or within any City. Federal Motor Carrier’s must maintain a minimum of $1.5 Million Dollars of Liability Insurance Coverage as defined in Title 49 USC Section 387. Driver’s are defined as “Operator’s” and must pass a USDOT Physical every two (2) years and other requirements as defined by the USDOT, State DOT, and any requirement set up by the Motor Carrier.
But Uber/Lyft have an app and they are cheaper then taxi’s and you, what gives?
Technology makes our lives easier each and everyday, but that doesn’t always means it’s cheaper or safer. Uber/Lyft charge below market rates for moving a person from Point “A” to Point “B” simply because they have NO overhead costs of operating. Uber/Lyft utilize individuals that provide the automobile, minimal insurance and time. Speaking of “time”, that is the sole product Uber/Lyft are selling you and at times at a “PREMIUM” of 2 to 8 times the normal rate far above anything the public complained about taxi’s doing in yesteryear.
So pressing that button on the Uber/Lyft app sends a request for the “nearest” Uber/Lyft to pick you up, but if you are waiting more then 5 minutes to be picked up, you are already losing the very thing being sold and that’s “TIME”. Understanding how Uber/Lyft have capitalized on using “Time” as the overall basis of operating, it’s not a new and has been used since the onset of taxi’s and other transportation.